Privacy policy

Website disclaimer

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use. The information contained in this website is for general information purposes only and is provided by www.reliablecaresolutions.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage arising out of, or in connection with, the use of this website. Through this website you may be able to link to other websites which are not under our control. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Copyright notice

This website and its contents are the copyright of Reliable Care Solutions — © 2024. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download contents to a local hard disk for your personal and non-commercial use only; you may copy some extracts to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content.

Your privacy

At www.reliablecaresolutions.com.au, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server, which encrypts all customer information before it is sent to us. All customer data collected is secured against unauthorised use or access.

Storage and security of your information

We receive and store information you enter on our website or give us in any other way. You may provide basic contact information such as your name, phone number, address and email address to enable us to send information or process a request, and we may collect additional information at other times — including when you provide feedback, change your preferences, respond to a survey, or communicate with our support team.

We may use personal information to provide you with updates and information in the form of a newsletter, but only if you have registered or subscribed. If you wish to cease receiving such information you may let us know by email or by unsubscribing at any time, and your request will be actioned immediately.

We will use all reasonable means to protect the confidentiality of your personal data while in our possession or control. We will not knowingly share your personal data with any third party other than service providers who assist us in providing services to you, and only where that party has agreed to comply with our privacy standards.

Cookies and pixels

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Cookies allow a website to tailor its configuration to your needs and preferences. Most web browsers automatically accept cookies but you can choose to reject them by changing your browser settings — this may prevent you from taking full advantage of our website. Our website uses cookies to analyse traffic and help us provide a better experience. Cookies and pixels may also be used to serve relevant ads through third-party services such as Google Ads and Facebook.

Disclosure of your information

We may from time to time need to disclose certain information, which may include your personal data, to comply with a legal requirement such as a law, regulation, court order, subpoena or warrant, or in response to a law enforcement agency request. We may also use your personal data to protect the rights, property or safety of Reliable Care Solutions, our customers or third parties.

Third parties

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have requested, or to protect the rights, property or safety of Reliable Care Solutions, our customers or third parties, or if required by law.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.

Links

This website may contain links to other websites for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement or approval. We are not responsible for the privacy practices of other websites and encourage you to read the privacy statements of every website that collects personally identifiable information.

Changes to this privacy policy

This policy is subject to change. We may modify this policy at any time, in our sole discretion, and all modifications are effective immediately upon posting on this website. Please return periodically to review it.

If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us at info@reliablecaresolutions.com.au and we will respond within 48 hours.